Visibility drives decisions.
How the right data infrastructure helped a strong practice start leading with its numbers.
- The client
- A busy, multi-location ophthalmology practice
- The problem
- Schedules, receivables and budgets were pieced together by hand
- What we built
- Access by provider, AR from charge to payment, and budgeting from trusted numbers
- The outcome
- In the CFO's words, the dashboard saved the team months of work
Where Thomas Eye Group started
Thomas Eye Group runs a busy, multi-location ophthalmology practice, and they run it well. Even a strong practice, however, can leave value on the table when reporting can't keep pace with the day to day. We sat down with leadership and built it in the three areas that mattered most.
- Schedules were pieced together by hand.
- Receivables were difficult to track.
- Budgets were constructed with limited visibility.
Three areas that mattered most.
Capacity & Access
Open slots are now visible by provider, so booking gaps surface early. Third next available is the measure.
Revenue Cycle Integrity
AR dashboards track every charge to payment. Receivables once chased by hand now close on time.
Planning With Confidence
With numbers they trust, budget talks moved from reactive debate to plans the whole team can act on.
Third Next Available
TNA is the number of days until a provider's third open slot: a true read on patient access, and an early warning that capacity is tightening.
This dashboard just saved my team months' worth of work trying to figure out what the details were. It lays it out in the simplest form that allows me to take the subjectivity out of how we were looking at financial information.
Chief Financial Officer, Thomas Eye GroupThe numbers, without the debate.
This was about more than cleaner numbers on a screen. It was about giving a talented team the confidence to trust what they were looking at, and to make decisions from it.
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