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Client case study • EverVet Partners

The “game changing” Fabric app that delivers real-time pharmacy data to vet teams.

While the industry waits for the future, EverVet is already making decisions from it.

Veterinary39 hospitalsFabric app
EverVet Partners dashboard: The Online Pharmacy Performance Dashboard
39hospitals on one live view
1–2 hrsto turn a change request around
Real timegoal progress, mid-month
At a glance
The client
A veterinary group with 39 hospitals
The problem
Hospitals learned they had missed a pharmacy goal only after the month closed
What we built
A live Microsoft Fabric app for online pharmacy performance, hospital by hospital
The outcome
Goal progress in real time, and change requests turned around in 1–2 hours
The situation

Where EverVet started

EverVet is a well buttoned-up organization, already familiar with using data to drive decisions for their thirty-nine hospitals. Leadership rolled out monthly online pharmacy goals tied to incentives for the entire hospital team, and needed a way to show every hospital where it stood.

What stood in the way
  • Performance data lived scattered across systems.
  • The pharmacy report buried important numbers inside various data fields.
  • Reports could take weeks to arrive.
  • Hospitals would only learn they had missed a goal after the month closed.
  • A disputed result had no fast, independent way to be settled.

“You had to be a bit of a detective to figure out where the appropriate data lived and how to piece it together in a meaningful way.”

Senior Director of Commercial Operations, EverVet
What Parable built

Parable built the answer into a live app.

1

The Build

Pharmacy performance now lives in a Rayfin app on Microsoft Fabric, with scripts, revenue share, growth and target attainment in one live view, hospital by hospital.

2

The Loop

A dedicated engagement manager takes change requests directly, so there is no multi-step development queue sitting between the question and the answer.

3

The Advantage

Performance the moment it happens, not weeks later, so teams can react faster and plan ahead with confidence.

Inside the build

The Online Pharmacy Performance Dashboard

One dashboard carries revenue, order volume, growth against prior year, and exactly how far each hospital sits from its target. It stays current, and it filters to year to date, quarter or month.

Data shown is illustrative and blurred for confidentiality.

EverVet Partners dashboard: The Online Pharmacy Performance Dashboard

Now I don't have to wait. I can deliver real-time data … then the hospitals have the runway to make changes and impact the outcome before the month ends. That's a game changer for us.

Senior Director of Commercial Operations, EverVet

“Not only do I have all the information, it actually looks really nice too … I can slice it exactly how I need to.”

Senior Director of Commercial Operations, EverVet

“It's that long loop of development that we avoid.”

Engagement Manager, Parable Associates
The results

Real-time data. Real-time decisions.

1–2 hrsTo turn a change request around, in place of a multi-day queue
TransparencyWhere every hospital stands on its pharmacy goal mid-month
Self-filterBy month, quarter or year without a new request
  • An enhancement was requested and delivered within the hour.
  • A full round of requested changes was delivered in days.
  • Hospitals see goal progress with enough of the month left to course-correct.
  • Hospital-by-hospital scorecards now go out to the teams each month.
  • A “one week left” status update is now piloting: one last chance to close the gap before month-end.

“I had a conversation with [our engagement manager] on Friday, and by Tuesday, everything I asked for was done … This is making us much more agile.”

Senior Director of Commercial Operations, EverVet
The bottom line

EverVet now sees centralized pharmacy data in real time, and decisions are made from it.

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